Most insurance companies have a “compliance period” of 90 days from the time you receive your new device. A compliance period is set up by an insurance company to be sure you’re using and benefiting from the equipment they are providing for you. If for some reason you decide to...
Posts tagged: Billing
Billing: What is “capped rental”? At what point do I actually own my equipment?
Certain medical equipment such as cpap machines, wheelchairs, and nebulizer machines are billed by Medicare using what is called “capped rental”. Capped rental means Medicare pays for the total cost of your equipment over a period of 13 months. During that time the equipment is considered a “rental”. If for some reason you no longer need that piece of equipment before the 13 month period is up, you’ll simply return the equipment to us and no more payments will be collected. After 13 months you own the equipment.
Billing: I’d like to transfer service to or from Mayhugh’s Medical. What do I need to do?
To transfer service to Mayhugh’s from another provider we will need all the documentation from your previous provider. This can be requested by us or sent by your doctor, but the easiest way is for you to request this from your current DME provider as they are likely to have...
Billing: I only ordered a CPAP Mask, Why are there 7 items on my bill?
When you order cpap supplies we are required to bill each item separately. Here is an example of the items listed on your bill for cpap resupply: Mask Frame Mask Cushions (up to 3 per order) Or Nasal Pillows (up to 3 per order Headgear Standard or Heated Tubing Water...
Billing: How do I change my address or insurance information?
If you have changed insurance companies, switched plans or coverage or have recently moved please contact our office. You may have received a bill due to this change taking place. If this is the case, as long as your plan’s coverage has not changed, your bill will be waived.